The statistics speak for themselves: customers who use a dealer's repair facilities are 17 times more likely to purchase their next car from that dealer. And getting more customers in the service area can bring huge increases to your bottom line. What's the key to getting your buyers to bring their repairs to you? Loyalty.
Creating satisfied customers is not enough. If 90 percent of car buyers are satisfied with their experience, why do only 20 percent of them return to the same dealer for their next purchase? Customers want to be rewarded for their patronage. You need to create a loyalty program that rewards customers for their business, and in turn generates more business for you.
Of course you also want to focus on your primary source of new revenue: car sales. How much do you really know about the effectiveness of your advertising campaigns? In order to truly maximize your advertising budget and make the most of lead opportunities, you need a detailed media tracking and reporting system.
MediaTrac can help you make the sale and keep them coming back.
Our LoyaltyTrac solution helps you build a comprehensive, value-based customer loyalty program. This strategy fundamentally changes your customers' behavior so they purchase more services from your dealership-and choose you over alternative repair facilities. We can help you build a loyal customer base that will drive higher revenue and improved profit.
When it comes to optimizing your lead generating activities, our Media Manager solution helps you track, analyze, and make better decisions on your advertising spend. You get objective and quantifiable insight into the effectiveness of your marketing activities. You'll be able to maximize your marketing effectiveness, boost car sales, reduce costs per lead, and improve customer service.
We have helped more than 300 auto dealerships across the country maximize the power of their marketing investment.
LoyaltyTrac Rewards Card’s graphics are customized to your dealership’s brand image or you may choose from several different pre-designed styles.
LoyaltyTrac puts the dealership’s contact information on the card, making it a valuable and durable business card.
LoyaltyTrac benefits are customizable and are designed to take what you are already doing in your parts and service departments, and adding to that with new benefits and ideas to increase your parts and service business and ultimately sales.
LoyaltyTrac also has the ability to track activity on the card. What is the customer using the card for? How many bonus points have they accumulated?
Each card issued has it’s own account number, so transactions can be tracked and reported for each individual card.
LoyaltyTrac Card OPTIONS:
- Fulfillment: Each LoyaltyTrac card is given directly to the customer at the time of delivery, or at the service drive.
- Registration: Card account number is registered to the customer. Registration is done through our easy to use website.
- Key Fob: Instead of a wallet card, your customer would receive 1 key fob, which are similar to that of a grocery store key fob.
Terminal And Internet Websites
- LoyaltyTrac Rewards Card Program uses a Hypercom credit card terminal for simple, automated transaction processing. This is the only piece of hardware installed in the dealership and comes fully programmed.
- Complete training is included on how to process transactions, do inquiries and how to navigate our websites.
- LoyaltyTrac Rewards Card Program network stores all the transaction information.
- LoyaltyTrac Rewards Card Program network is a double redundancy system with firewall protection and multiple T1 lines. This alleviates data traffic problems at the source and gives you error free transaction processing.
- LoyaltyTrac Rewards Card Program includes all data administration with NO added monthly fees or transaction charges.
Interested? Read more or contact us now... 1-866-912-7872
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