100% CLIENT CONTROLLED
Fidelis PPM , powered by Driv was developed by the Auto Industry for the Auto Industry. Tried, tested, and refined for five years before introducing it to the marketplace, you can be confident that this customer retention program works…for YOU.
PUTTING YOU IN THE DRIVER'S SEAT
Determine what services you want to offer as part of your prepaid maintenance program.
Customer Retention is THE most requested product in the automotive industry and Fidelis PPM provides a revenue-generating approach for you AND your Dealers! Finally, a prepaid maintenance program that creates customer loyalty, increases revenue, and has ROI at its core. Fidelis PPM is the most powerful tool in your arsenal! That’s why our Agents maintain an average 95% retention rate among their Dealerships and earn consistent income month after month. Powered by our Driv Automotive Customer Retention Software, now you can prove the value of your programs to your Car Dealers. As a Fidelis PPM Agent, you will receive unparalleled support from our team. With direct support from our staff and a host of online tools from sales training mini-modules, to our online Agent Portal where you can access customer information, and the latest auto industry information and sales strategies, you will always have what you need to excel in this market. Build your Dealer loyalty while you help them build automotive customer loyalty. Be the Hero! Get started today.
As a Dealer, you know that customer retention is key. Fidelis PPM takes that concept and revs it up. We take prepaid maintenance and turn it into a brand-building, revenue generating machine. And because Fidelis PPM was developed by an Auto Dealer, we know proving ROI is important to you. Our Driv Automotive Customer Retention Software provides an easy-to-use interface that allows you to see your success at a glance.
You decide what services you want to include in your prepaid maintenance program, what you want to charge for them, and your reimbursement amount. It’s that simple. Our prepaid maintenance program interfaces seamlessly with your DMS, which allows for hassle-free integration.
And if that’s not enough, a Fidelis PPM representative takes care of the installation and setup for your program – on site! It’s all included as part of your one-time enrollment fee.
BUILD IT WITH YOUR BRAND
Fidelis is 100% private labeled. When you enroll as a Fidelis PPM provider, you are given a complete suite of dealer branded marketing collaterals and point-of-sale displays for your showroom. These professionally designed dealer marketing materials build your brand awareness and keep customers coming back to your shop for their necessary, routine automotive maintenance.
Scroll through the images to the right for a more comprehensive view of the materials you’ll receive when you sign up as a Fidelis PPM provider. They’re pretty cool! And they work!
Fidelis PPM is the perfect solution for increased revenue for all sales in your Dealership. And since it’s your program and not a manufacturer-based program, it’s easily applied to used car sales as well as new.
You decide what you want to charge for your services and your reimbursement rate, and keep any money the customer doesn't use.
With Fidelis PPM, you’ll be able to ensure that every customer returns to your Dealership for routine maintenance.
INCREASE MONTHLY REVENUE $24,550.
Our automotive customer retention program is designed to bring consistent cash flow into your dealership, month after month; year after year.
At even 100 cars per month through your service department…it doesn’t take long to see that Fidelis PPM adds up to high performance profit! The industry average for automotive customer retention is as low as 17%. Fidelis PPM has increased that to as high as 65% for our Dealers. Our proven system increases customer retention while driving profits through maintenance service.
And while enhancing your dealer retention rate, Fidelis PPM gives you the options of keeping the money in-store or re-insuring it. The flexibility and profit are yours.
What Clients Say
"Fidelis has been a very important part of our steady increase in Service Retention. According to the latest G.M. numbers, we are running at about 60% of the customers we’ve sold in the last 6 years have had a customer pay event in our service department in the last 12 months. G.M. nationally is at 42%. One big reason for this is that with Fidelis we have acquired new customers in the service department as soon as they have purchased. Over 75% of our customers have visited us for their first service event versus 52% nationally. Pretty exciting numbers. Needless to say this is a great program and an awesome profit center. Every month our Factory Rep. asks us how we are able to obtain such great numbers. Fidelis is one program I highly recommend you consider."